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{GET} WP AWESOME SUPPORT
WP Awesome Support – Responsive Ticket System!
Build your consumer loyalty by utilizing an extraordinary WordPress support plugin.
– Work with any theme
– Responsive configuration
– Custom email layouts
WP Awesome Support has been intended to flawlessly incorporate to any WordPress theme. Consequently, don’t stress over configuration similarity. Your site will in any case look great, thus will the plugin!
The configuration uses Bootstrap, however you can deactivate it in the event that you incline toward keeping just your
theme’s style
Seamless Integration
Above is a case of how the plugin coordinates with KnowHow (A WordPress Knowledge Base)
Above is a case of how the plugin coordinates with TwentyTwelve
WP Awesome Support has been intended to flawlessly coordinate to any WordPress subject. Subsequently, don’t stress over outline similarity. Your site will in any case look great, thus will the plugin! The outline uses Bootstrap, yet you can deactivate it on the off chance that you incline toward keeping just your subject’s style.
Powerful Code
We added to this plugin utilizing the local WordPress capacities however much as could be expected. Why rethink the wheel? WordPress benefits a vocation. All the plugin’s settings are utilizing the WordPress Settings API and no extra tables are added to your database.
Support Multiple Agents
With WP Awesome Support, you can work with as much bolster operators as you need. In the event that you have a group of 20 bolster operators, essentially include them 20 in your WordPress clients with the right part.
Intelligent Ticket Attribution
Two ticket attribution modes are accessible:
Auto-Assignment Standard Assignment
With the first choice, you will appoint each of your bolster specialists to a ticket sort/division. At that point, every time another ticket will be presented, the plugin will figure out which is the specialists in the comparing gathering with the less tickets open. The new ticket will then relegated to this most accessible operators.
With the second alternative, the plugin won’t search for an operators in a particular gathering. It will just ascertain which operators has the less tickets open.
Intense Permissions Management
The plugin accompanies a propelled consent administration framework. You can characterize what clients can see and answer to the tickets.
Custom Roles and Capabilities
Custom parts and abilities are made for this plugin. When you will include another bolster specialists, you don’t need to pick between the general WordPress parts which are not suitable. Rather, we made plugin particular parts. You won’t need to offer access to all your site to your specialists, and you won’t require a part administration plugin.
Email Notifications
Email warnings can be send for each activity. Those notices can be empowered or crippled one by one in the settings. You can tell:
Customers to affirm them their ticket has been effectively submitted Agents to advise them another tickets has been relegated to them Clients than a specialists answered to the ticket Agents that the customer answered the ticket Clients that the ticket has been shut
Email Templates Customization
Another fortunate thing about email notices is that the formats are completely adjustable for every warning! We give you a visual proofreader and format labels to give you a chance to set up your own special notices.
Layout Tags
Layout Tags permit you in include dynamic data in your custom email warning. Case in point, it just takes a second to include the ticket number, ticket title, operators name to an email. You can likewise add a connection to the ticket specifically from the email warnings.
CC Tickets
We should now envision you have to oversee a particular ticket in light of the fact that it’s delicate. Be that as it may, you don’t have room schedule-wise to manage the ticket yourself. We have the arrangement!
Simply request that your specialists add you as a CC to each warning and you will be messaged a duplicate everytime an email
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